OUR COMMITMENT TO YOU
We will act as your recruitment consultants and provide professional, confidential advice and guidance on your career path and choices.
We will take time to listen to you and understand your motivations and personal situation - and, wherever possible, we will meet you for a comprehensive face-to-face interview.
We will take time to listen to you and understand your motivations and personal situation - and, wherever possible, we will meet you for a comprehensive face-to-face interview.
Job Listings
Business Analyst
TECHNICAL
LONDON, UNITED KINGDOM POSTED 20-02-2020
£40,000 to £55,000 depending on experience
We are seeking a Business Analyst for our software client who deliver insurance solutions for their clients. The role is based in Altrincham. This is a permanent position that has arisen due to company growth.
What you’ll do:
• To document requirements from internal and external stakeholders, easily understood by development teams.
• Document solutions as identified by both client and internal teams.
• Work with Project Managers to refine the project backlog.
• Work with QA Manager to develop test plans based on current functionality.
What you'll get:
• Competitive compensation, including meaningful equity participation
• Challenging and rewarding work
• Generous benefits package
• An incredible team of smart and mission-driven people to work with
What you’ll need:
• A graduate with a degree in a technical discipline.
• Experience in delivering software solutions is an essential.
• Experience in agile delivery methodology & working with cross-functional teams.
• Experience using JIRA.
• Excellent organisational and project management skills.
Technical Product Support Specialist (2 Roles Available!)
TECHNICAL
SINGAPORE POSTED 09-03-2020
S$60,000 to S$70,000 depending on experience
We are working with the premier platform for deal professionals in the private capital markets. This position is a client facing role in which you will diagnose and troubleshoot user issues with our clients cloud based SaaS platform.
What you’ll do:
​
• Responsible for investigating, triaging and resolving Tier II tickets that flow into the help desk queue.
• Assist clients with questions regarding technical product and configuration issues.
• Resolve technical product issues, update ticket information, and communicate back to the client while maintaining a high level of Client satisfaction.
• Prepare detailed specifications and steps to reproduce for items requiring Tier III escalation (such as product defects).
• Work collaboratively with Product, IT, Client Success and Account Management teams on problem analysis and submits recommendations for solution.
• Develop and document efficient methods for handling commonly recurring issues.
• Assist in new product release testing and UI feedback sessions with the Product team.
• Own internal and external communications regarding Global Platform issues and resolutions.
What you'll get:
​
• Competitive compensation, including meaningful equity participation
• Challenging and rewarding work
• Generous benefits package
• An incredible team of smart and mission-driven people to work with
What you’ll need:
• Degree in a relevant field, like Computer Science, IT, Software Engineering or documented work experience in a technical support field.
• Deep knowledge of Windows OS and Microsoft Office Suite
• Knowledge of help desk ticketing and workflows
• Ability to read and analyse application error logs
• Basic scripting and programming experience is a plus
• Experience with SaaS (cloud based) software deployments
eDiscovery Business Development Manager
TECHNICAL
LONDON POSTED 15-03-2020
£80,000 to £100,000 depending on experience
Our client, a global leader in eDiscovery, document review, risk management, and legal consulting services. The company supports multinational law firms and corporations using innovative software, cost-effective managed services and deep legal and regulatory industry expertise is looking for an experienced eDiscovery Business Development Manager
What you’ll do:
​
• Develop and articulate a clear grasp of eDiscovery services.
• Make concise & compelling presentations to a variety of audiences; engaging the most demanding and time-pressed audiences.
• Balance the need to close business quickly while concurrently working with clients to identify client needs and match them with service offerings.
• Work in partnerships with internal subject matter experts to maximize revenue opportunities.
• Manage a healthy pipeline of opportunities from identification through close.
• Maintain an active calendar of new client meetings and industry networking events.
What you'll get:
​
• Competitive compensation
• Challenging and rewarding work
• Generous benefits package
• Strong Management team with a clear vision
What you’ll need:
​
• Preferred: 5+ or more years of eDiscovery sales experience
• A track-record of successfully selling large-scale eDiscovery or Document Review services.
• Experience selling an integrated eDiscovery and Document Review service is strongly preferred.
• Proven discipline developing and effectively executing detailed target account plans, penetration strategies and pipeline management strategies.
• Preexisting client base of law firm and corporate contacts.
• A demonstrable and documented track record of predictably, consistency, and the over-achievement of revenue targets.
• Proven experience concurrently managing selling-cycles of varying length.iness.